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LOSD Distance Learning Support
Tech Support Options
Student Apps & Resources
Troubleshooting Guide
Submit a Tech Ticket
Login to the Clever Portal
Connect to Wifi
Troubleshooting
Logging into district provided Chromebook
Q01: Are you using district provided credentials to log in?
No, Problem Solved
Q02: Is the Chromebook connected connected to your home wifi?
No, Setup Wifi
I don't know
Q03: Do you see the login screen?
Q04: Does the login screen accept the user name?
No
Q05: Does the login screen accept the password?
No
Yes, Problem Solved
No Video
Q01: Charge for 1 hour
Q02: Test unplugged
Yes, Problem Solved
Zoom Meetings
Microphone Problems
Quick Tips
Q01: Is your microphone muted
Microphone is muted
Q02: Are you microphone settings correct
Google Classroom
Logging into Google Classroom
On a District Chromebook
On a Personal Device
Web browser
Access from Clever
Joining a Class
Parent Access to Google Classroom
Translate this page to another language
LOSD Distance Learning Support
Tech Support Options
Student Apps & Resources
Troubleshooting Guide
Submit a Tech Ticket
Login to the Clever Portal
Connect to Wifi
Troubleshooting
Logging into district provided Chromebook
Q01: Are you using district provided credentials to log in?
No, Problem Solved
Q02: Is the Chromebook connected connected to your home wifi?
No, Setup Wifi
I don't know
Q03: Do you see the login screen?
Q04: Does the login screen accept the user name?
No
Q05: Does the login screen accept the password?
No
Yes, Problem Solved
No Video
Q01: Charge for 1 hour
Q02: Test unplugged
Yes, Problem Solved
Zoom Meetings
Microphone Problems
Quick Tips
Q01: Is your microphone muted
Microphone is muted
Q02: Are you microphone settings correct
Google Classroom
Logging into Google Classroom
On a District Chromebook
On a Personal Device
Web browser
Access from Clever
Joining a Class
Parent Access to Google Classroom
Translate this page to another language
More
LOSD Distance Learning Support
Tech Support Options
Student Apps & Resources
Troubleshooting Guide
Submit a Tech Ticket
Login to the Clever Portal
Connect to Wifi
Troubleshooting
Logging into district provided Chromebook
Q01: Are you using district provided credentials to log in?
No, Problem Solved
Q02: Is the Chromebook connected connected to your home wifi?
No, Setup Wifi
I don't know
Q03: Do you see the login screen?
Q04: Does the login screen accept the user name?
No
Q05: Does the login screen accept the password?
No
Yes, Problem Solved
No Video
Q01: Charge for 1 hour
Q02: Test unplugged
Yes, Problem Solved
Zoom Meetings
Microphone Problems
Quick Tips
Q01: Is your microphone muted
Microphone is muted
Q02: Are you microphone settings correct
Google Classroom
Logging into Google Classroom
On a District Chromebook
On a Personal Device
Web browser
Access from Clever
Joining a Class
Parent Access to Google Classroom
Translate this page to another language
Troubleshooting
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